LANA FEATURES FOR THE HEALTH INDUSTRY

LEAD CAPTURE

SECURE
THE BOOKING

Capture leads with a Chat Bot & Reply Instantly

1

Send SMS for Confirmation

2

Book a Live Call Appointment in Calendar

3

Capture Data in Your CRM

4

Follow Up Those Who Have Not Booked

5

LEAD NURTURE

PATIENT
ONBOARDING

Booking Confirmation via Email & SMS

1

Send Patient Info Form to Fill In

2

Send a Dental Practice Info Pack

3

Send Booking Reminder

4

BOOKING MANAGEMENT

MAINTAIN THE
RELATIONSHIP

New Patient Arrives and Attends Booking

1

Enter Client into CRM

2

Schedule Next Appointment

3

POST-OP CARE & FOLLOW UP

MAINTAIN THE
RELATIONSHIP

Day Follow Up for New Patients via Email

1

Send Personalised Video via Text to Check in with Patient

2

Recall System Management

3

Send Patient Newsletter

4

REVIEWS & REFERRALS

GROW PATIENT BASE WITH INTERNAL MARKETING

Patient Gives a 5 Star Rating in a Survey Sent

1

Patient Receives Request to Fill in a Google Review

2

FaceBook Review Link Sent as an Alternative

3

Elegant Method For Asking to Refer to Friends & Family

4

REACTIVATION

RECOVER
LOST PATIENTS

Send Promotions, Offers & Discounts

1

Promote Practice’s Google Reviews & Ratings

2

Send Dental Practice Info Pack

3

Offer Link to Book an Appointment

4

Patient Receives List of Onboarding Steps

5

AD HOC

BE
REMARKABLE

Send Birthday Wishes

1

Send Seasonal Messages

2

LEAD CAPTURE

SECURE
THE BOOKING
1
Capture leads with a Chat Bot & Reply Instantly
2
Send SMS for Confirmation
3
Book a Live Call Appointment in Calendar
4
Capture Data in Your CRM
5
Follow Up Those Who Have Not Booked

LEAD NURTURE

PATIENT
ONBOARDING
1
Booking Confirmation via Email & SMS
2
Send Patient Info Form to Fill In
3
Send a Dental Practice Info Pack
4
Send Booking Reminder

BOOKING MANAGEMENT

MANAGE THE
APPOINTMENT
1
New Patient Arrives and Attends Booking
2
Enter Client into CRM
3
Schedule Next Appointment

POST-OP CARE & FOLLOW UP

MAINTAIN THE
RELATIONSHIP
1
Day Follow Up for New Patients via Email
2
Send Personalised Video via Text to Check in with Patient
3
Recall System Management
4
Send Patient Newsletter

REVIEWS & REFERRALS

GROW PATIENT BASE WITH INTERNAL MARKETING
1
Patient Gives a 5 Star Rating in a Survey Sent
2
Patient Receives Request to Fill in a Google Review
3
FaceBook Review Link Sent as an Alternative
4
Elegant Method For Asking to Refer to Friends & Family

REACTIVATION

RECOVER
LOST PATIENTS
1
Send Promotions, Offers & Discounts
2
Promote Practice's Google Reviews & Ratings
3
Send Dental Practice Info Pack
4
Offer Link to Book an Appointment
5
Patient Receives List of Onboarding Steps

AD HOC

BE
REMARKABLE
1
Send Birthday Wishes
2
Send Seasonal Messages