LANA FEATURES FOR THE RETAIL INDUSTRY

LEAD CAPTURE

BOOKING
1
Capture leads with a Chat Bot & Reply Instantly
2
Send SMS for Confirmation
3
Book a Live Call Appointment in Calendar
4
Capture Data in Your CRM

LEAD NURTURE

PRE-APPOINTMENT
1
Booking Confirmation via Email & SMS
2
Send a Brochure on Previous Works or Examples of Success Stories
3
Have Your Customer Pre-fill Initial Questions Prior Booking
4
Booking Reminder Sent

MARKETING AUTOMATION

DAY OF BOOKING
1
Customer Attends the Booking & Receives Service
2
Client Gives a 5 Star Rating in a Survey Sent
3
Customer Receives Request to Fill in a Google Review
4
Send Promotions for Referrals to Friends & Family
5
Send a Booking Link to Schedule Next Appointment

CLIENT REACTIVATION

MISSED LEADS & VIRTUAL ASSISTANT
1
Send Promotions, Offers & Discounts
2
Promote Practice's Google Reviews & Ratings
3
Send Brochure on Company's Why Choose Us & Services
4
Offer a Booking Link for Live Call Appointment
5
Have a Returned Customer or Convinced New Customer

LEAD CAPTURE

BOOKING

Capture leads with a Chat Bot & Reply Instantly

1

Send SMS for Confirmation

2

Book a Live Call Appointment in Calendar

3

Capture Data in Your CRM

4

LEAD NURTURE

PRE-APPOINTMENT

Booking Confirmation via Email & SMS

1

Send a Brochure on Previous Works or Examples of Success Stories

2

Have Your Customer Pre-fill Initial Questions Prior Booking

3

Booking Reminder Sent

4

MARKETING AUTOMATION

DAY OF BOOKING

Customer Attends the Booking & Receives Service

1

Client Gives a 5 Star Rating in a Survey Sent

2

Customer Receives Request to Fill in a Google Review

3

Send Promotions for Referrals to Friends & Family

4

Send a Booking Link to Schedule Next Appointment

5

CLIENT REACTIVATION

MISSED LEADS & VIRTUAL
ASSISTANT

Send Promotions, Offers & Discounts

1

Promote Practice’s Google Reviews & Ratings

2

Send Brochure on Company’s Why Choose Us & Services

3

Offer a Booking Link for Live Call Appointment

4

Have a Returned Customer or Convinced New Customer

5